FAQ’s
Have questions? We’ve got answers, probably!
What’s on your mind?
Whether you’re a food tour connoisseur or you’ve never been on one before, we want to make sure you know exactly what to expect.
Here are answers some of the other things you might be wondering about:
Wear comfortable walking shoes – you’ll be walking and standing on your tour. And you might want to wear stretchy pants with a little extra waistband space too – you’ll be eating a lot of food!
Yes, they do! We always have a few extra umbrellas on hand, just in case. That said, in the event of unsafe conditions or extreme weather, we will cancel the tour with as much advance notice as possible and you’ll get a full refund or the chance to reschedule.
Each tour is different, so check your confirmation email to find your start location. Parking in Louisville is typically very easy to find.
Most of our tours do, but a couple do not – your confirmation email will have exact details. We try to at least get you within a block or two of your start location at the end of your tour, and your guide will direct you back.
Our tours last for about 3 hours.
Our tours cover the history of Louisville and Kentucky, which does include unsavory and complex subjects that some guests may find uncomfortable. These historical events include human trafficking and enslavement, battles fought on Louisville’s soil, devastating floods and other tragedies. We firmly believe that being aware of our history is important and critical to humanity’s progress and growth, and that we owe it to those who lost their lives or suffered for us to continue to remember those events and their impact.
As company policy, we do not tolerate racist guest commentary on our tours. We reserve the right to ask any guest making our guides or guests uncomfortable to leave without receiving a refund.
Our tours involve drinking alcohol, walking/standing/paying attention for long stretches, and learning about some of the more unsavory aspects of Louisville’s past, so we’ll leave that up to your discretion – you know your child best. That said, we are happy to have children on our tours. Our 6-month old baby has joined our tours several times š
Our tours are food centric, so you’ll still get plenty of delicious treats even if you don’t drink. Plus, we can do a few alcohol-free drink swaps so you get to try a couple of yummy Kentucky beverages, too. Please let us know either when you book or day-of so we can make sure to account for your needs!
It depends on what your dietary restrictions are. We can usually accommodate things like being a vegetarian, gluten-free, or having a nut or dairy allergy. Though we’ll do our best to make sure you’re getting plenty of things to taste, you may not get to experience food at all of our restaurant partners. In certain situations where there are multiple food allergies/restrictions, we are happy to offer a partial refund. Please let us know when you book or before your tour so we can plan ahead to accommodate you!
Tips are greatly appreciated by our guides, but not expected!
While your tour price does include a 20% gratuity for the staff of our restaurant partners, who may be currently earning as low as $2.13 per hour under Kentucky law, gratuity for your tour guide is not included in the price of your tour. If your tour guide gives you a fantastic experience, a cash tip is deeply appreciated. You can also pre-tip during your booking.
Another way to demonstrate your appreciation for a fantastic tour guide is by leaving a 5-star review that mentions them by name, which earns them a paid bonus.
Our company has chosen to provide optional pronoun pins for our guides to wear to identify their preferred pronoun. Please use the indicated pronoun when referring to your guide, IE she/her, he/him, or they/them.
In addition to helpfully indicating preferred pronouns, the pins represent an important symbol of support for our trans community, particularly in the context of the recent passing of State Bill 150, nicknamed the “anti-trans” bill, which targets trans Kentuckians (trans youth in particular).
As company policy, we do not tolerate anti-LGBTQ+ commentary on our tours. We reserve the right to ask any guest making our guides or guests uncomfortable to leave without receiving a refund.
The minimum number of guests needed to run a tour is 2 (with fewer guests, our tours actually COST us money to run)! If your tour does not have at least 2 people on it, you may get an email from us asking you to reschedule or a cancellation.
We would love to host a private tour for your group!Please get in touch with us through our contact page or give us a call to arrange.
We cap our tours at 12 guests maximum. We think that smaller tours make for a more enjoyable experience!
You can book a ticket on our website, through Viator or through GetYourGuide.
We sure do! You can purchase one here.
We offer full refunds up to 24 hours before your tour. If it’s less than 24 hours before your tour, you can reschedule. Please contact us if you need a refund.
We have a whole blog post about this on our sister site! Take a look. In short:
- Base yourself in downtown if you want to be right in the urban center of the city, next to the waterfront, museums along Museum Row, speakeasies and restaurants along Whiskey Row, and two bourbon distilleries. We recommend staying in a hip boutique hotel on Museum Row, like The Grady Hotel or 21C Museum Hotel.
- NuLu: Base yourself in NuLu if you want to stay close to downtown while being within walking distance of fantastic food and great nightlife in a quirky, up-and-coming neighborhood. We recommend a vacation rental, like this chic, hip loft one street over from the shops and restaurants on Market Street, or this budget-friendly historic apartment right next to the NuLu Marketplace. We also We recommend this artsy apartment in neighboring Butchertown.
- The Highlands: Base yourself in the Highlands if if you prefer to be a little away from the urban Downtown core surrounded by Historic Victorian homes, trees and lush greenery, a giant urban park, walkable neighborhoods, and Louisvilleās best places to eat and drink lining the thriving Bardstown Road corridor. We recommend a vacation rental like this stylish Highlands 4br Home, this Charming Apartment on the 2nd floor of a fairytale-esque Victorian home, or this modern Five Bedroom Apartment in the Cherokee Triangle.
- Old Louisville: Base yourself in Old Louisville if you donāt mind not having much āstuffā to walk to, but still want to be surrounded by beautiful Victorian homes, trees and lush greenery in Louisvilleās most beautiful neighborhood. We recommend staying in our favorite Louisville vacation rental on beautiful little Central Park, or in the charming The Inn at St. James Court.
Our sister site, Let’s Go Louisville, is a Kentucky travel blog full of helpful tips to plan your trip! Check out our ideal Louisville itinerary, guide to distilleries in Louisville, tips for attending the Derby, and more.
Still have questions?
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